Stories from former residents,
pupils and families

Over the years we have had the pleasure of meeting many young people, pupils and their parents or guardians, some of them have taken the time to reflect on their stay with us at SureCare Residential and at the WhiteTrees school, here are a few of the letters we have received.

Reg 44

I often talk about your home as an example of excellent practice to other providers. Having 5 young people and managing to stabilise your home in the way that you have is amazing. I think the way you and your staff support your young people is exemplary and I look forward to working with you next year.


Former resident’s testimonial and letter of thanks on leaving SureCare

To Surecare

Thank you so much for getting me to where I am now, without all of your help I would never have got as far as I am.

I understand that when I first turned up at SureCare I was mischievous, and I would take two steps backwards not forwards and would go back down my old path. Having been here for almost 12 months everyone has seen all my different moods and craziness and all my laugh and jokes especially my clumsiness, like walking into a door frame, falling out of a tree, falling up and down the stairs and just falling over nothing.

Thank you to all the staff who have helped and supported me when I needed it most and thank you for fighting to get me into college so I can achieve my goal to become a Police Officer, I appreciate everything.

If people asked me over a year ago ‘where do you think you’ll be in 12 months’ I would have probably just laughed and not given an answer. I would never have expected to be where I am now, and I appreciate everything you have done for me. I will never forget all the laughable, fantastic, childish memories we have made over the time I have been at SureCare.

Thank you for teaching me a lot of different things that I didn’t know achieving things I never thought I could achieve. Thank you so much.

I will miss not being with you all but not being woken up early each morning!

Please don’t cry too much and don’t miss me too much.

Goodbye and thank you so much!

Former SureCare resident

Testimonial from parent with child at WhiteTrees school

Having a child with complex needs is challenging and sometimes you can feel quite alone. Since our son has been attending WhiteTrees school I cannot express how happy I am with his progress and educational growth.

WhiteTrees has been like a big family to us who have genuinely cared for our son and their other students and want the very best for each and every child to reach their full potential.

I feel so supported as a parent and the regular communication between home and the school has been outstanding.

Laura Bull the head teacher of WhiteTrees really goes above and beyond and has been a massive support for not just our son but to me too, it is good to feel supported and be part of this wonderful school community.

Parent of child attending the school


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