terms & conditions

WhiteTrees Group Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

What is in these terms?

These terms tell you the rules for using our website whitetrees-group.co.uk 

Who are WhiteTrees and how do you contact us?

Whitetreetrees-group.co.uk is a site operated by SureCare Residential Limited (“We”). We are registered in England and Wales under company number 06506137 and have our registered office and main trading address at The Snap Factory, Twyford Road, Bishop’s Stortford, Hertfordshire
CM23 3LJ.  We are regulated by Ofsted. We are a limited company.

To contact us, please email info@surecareresidential.com or telephone 01279 505 326

Acceptance of these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

Please see the following additional terms, which also apply to your use of our site and can be accessed using the links below:


We may make changes to these terms

From time to time we may amend these terms. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our users’ needs, website experience, our business priorities and to comply with legal or regulatory requirements. We will try to give reasonable notice of any major changes.

We may suspend or withdraw our site

Our site is made available free of charge and only for users in the UK.

Our business is solely UK based and therefore our site is aimed at people who reside in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

Due to the nature and reliability of the internet we do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

How you may use material on our site

SureCare Residential Limited are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Due to the nature of what we do we understand that you may wish to share information we allow you to print off one copy, and download extracts, of any page(s) from our site for your personal use and to share with a colleague.

We would expect to be always acknowledged and our status preserved (and that of any identified contributors) as the authors of content on our site.

You must not use any illustrations, images/photographs, video or audio sequences or any graphics aside from any accompanying text modify the paper or digital copies of any materials you have printed off or downloaded in any way.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us.

If you are found to have breached these terms having printed off, copied or downloaded any part of our site, your right to use our site will cease immediately and you must, return or destroy, at our option, any copies of the materials you have made.

Do not rely on information on this site

Any and all content provided on our site is for general information only. It is not intended to amount to advice on which you should rely. You must seek professional and/or specialist advice before refraining from or taking, any action on the basis of the content on this site.

We make reasonable efforts to check and update the information on our site, however we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. It should be noted that we have no control over the contents of those sites or resources. Such links should not be interpreted as approval by us of these websites or information you may obtain from them.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
    • use of, or inability to use, our site; or
    • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
    • loss of profits, sales, business, or revenue;
    • business interruption;
    • loss of anticipated savings;
    • loss of business opportunity, goodwill or reputation; or
    • any indirect or consequential loss or damage.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses. We recommend that you have your own anti-virus protection software in place on your equipment. The user is responsible for configuring your information technology, computer programmes and platform to access our site.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Which country’s laws apply to any disputes?

These terms of use, for consumer users, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business user, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Our trademarks are registered

WhiteTrees Group is a registered trade mark of SureCare Residential Limited. You are not permitted to use it without our approval.